SMS Terms & Conditions

1- SMS Consent Communication:
The information obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
2- Types of SMS Communications:
If you have consented to receive text messages from Hallmark Homecare, you may receive messages related but not limited to the following:
  • Appointment reminders;
  • Follow-up messages;
  • Billing inquiries;
  • Promotions or offers (if applicable).
3- Message Frequency:
Message frequency may vary depending on the type of communication.
4- Potential Fees for SMS Messaging:
Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
 
5- Opt-In Method:
You may opt-in to receive SMS messages from Hallmark Homecare in the following ways:
  • Verbally, during a conversation;
  • By submitting an online form;
  • By filling out a paper form.
6- Opt-Out Method:
You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive.
 
7- Help:
If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us by emailing support@hallmarkhomecare.com.

8- Standard Messaging Disclosures:
  • Message and data rates may apply.
  • You can opt out at any time by texting "STOP."
  • For assistance, text "HELP".
  • Message frequency may vary.