Empowering Quality Care: A Spotlight on Kelly – Hallmark’s Compassionate Chief of Staff after 9 Years of Service

Sep 1, 2023 / • HHC News & PR

This month marks Kelly’s 9th year of service with Hallmark Homecare!

In the bustling world of Hallmark Homecare, where compassion meets innovation, one individual stands out as a guiding light – Kelly, our remarkable Chief of Staff.   With a journey woven with passion, dedication, and a commitment to leaving the world better than she found it, Kelly’s impact resonates far beyond the virtual office walls.


Kelly’s early life was enriched by the wisdom of her grandparents, nurturing a deep love for elders within her. This love evolved into a driving force that steered her towards a career path focused on making a difference in the lives of seniors. Armed with a bachelor’s degree in Health Services Administration, specializing in Gerontology, Kelly embarked on a journey that would make an impact in senior care.


Initially, Kelly’s path led her to senior care facility settings, where she managed various aspects of nursing homes, assisted living centers, memory care units, and hospice facilities. Her dedication and expertise shone brightly as she ensured the well-being of countless elders under her care. However, it was the realization of an unmet need that reshaped Kelly’s trajectory – the need for unparalleled quality care within the comforts of one’s home.


This epiphany ignited Kelly’s transition into the Director of Operations & Sales role at a home care agency in Minneapolis, MN. It was during this phase that destiny intervened, introducing Kelly to Steve, the visionary Founder of Hallmark Homecare. Their alignment in values and commitment to raising the bar for home-based care set the stage for a transformative partnership.


In 2014, Kelly’s journey took a pivotal turn as she joined the Hallmark Homecare team, bringing her unparalleled expertise and boundless compassion to the heart of the organization. Her impact was swift and profound. From spearheading operational excellence to catalyzing the launch of a sister company, Kelly’s strategic insights and unwavering dedication have shaped Hallmark’s trajectory.


Yet, Kelly’s influence isn’t confined to the corporate sphere. Outside the office, she immerses herself in a world rich with family and artistic endeavors. A devoted wife to Mark and a loving mother to her little girls, Kelly’s commitment to nurturing relationships mirrors her dedication to the well-being of Hallmark’s extended family – its clients, families, and franchisees.


Guided by the wisdom her grandmother imparted – “Always strive to leave the world better than you found it” – Kelly has transformed this adage into a life mission. Her compassionate approach, whether working directly with clients and their families or mentoring franchisees in pursuit of entrepreneurial success, exemplifies her commitment to making a positive impact on the world.


As we shine the spotlight on Kelly, Hallmark’s Chief of Staff, we are reminded that leadership isn’t just about steering an organization; it’s about inspiring transformation and fostering a legacy of care, compassion, and empowerment. Kelly’s journey stands as a testament to what can be achieved when passion meets purpose, and for that, we are profoundly grateful to have her as a driving force behind Hallmark’s enduring mission.